Right of withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen (14) days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
(Felix Pordzik, Klufterstraße 22, 53175 Bonn, Germany, Tel. +49 (0)15679632916, Email: Felixpordzik.art@gmail.com)
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for any additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen (14) days from the day on which we receive notice of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is earlier.
You must send back or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen (14) days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
– End of withdrawal information –
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To:
Felix Pordzik
Klufterstraße 22
53175 Bonn, Germany
Date: [Insert date]
Subject: Withdrawal from the contract concluded on [Insert date of purchase], [Insert contract/order number]
Dear Felix Pordzik,
I hereby exercise my statutory right of withdrawal and withdraw from the contract concluded with you on [Insert date of contract] concerning [Name of product], [Contract or order number].
Please confirm the receipt of this withdrawal and the cancellation of the contract in writing. I understand that the right of withdrawal must be exercised within 14 days after receipt of the goods.
If necessary, I am willing to return the product to you immediately. Please advise on the return process. I will bear the return shipping costs as stated in your Terms and Conditions.
I kindly request the prompt refund of the payment made for [Name of product] to the payment method originally used. The refund should be processed no later than 14 days after receipt of this notice of withdrawal.
Please confirm the receipt of my withdrawal and the processing of the refund in writing.
Thank you for your understanding and prompt handling of this request.
Sincerely,
[Your Name]
[Your Address]
[Postal Code, City]
[Your Phone Number]
[Your Email Address]
